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Terms and Conditions

1. Overview

Events.lk is a digital marketplace that enables event organizers to publish and sell tickets and attendees to purchase those tickets. Events.lk does not organize events directly and is not responsible for the management or delivery of events posted on the platform.

2. Acceptance of Terms

By using this website, you confirm that you are at least 18 years old or are accessing the website under the supervision of a parent or legal guardian. Your continued use of the platform signifies your acceptance of these terms.

3. Ticket Sales, Purchases, and Refund Policy

  • All ticket sales are final. No refunds will be issued under any circumstances.
  • Once a ticket is purchased through events.lk, it cannot be canceled, refunded, or exchanged.
  • We do not offer any exchanges for purchased tickets, whether for other tickets or for any other services or products available on the platform.
  • You are solely responsible for verifying all event details (such as date, time, venue, and organizer) before completing your purchase.
  • Events.lk is not responsible for any errors made during the ticket purchase process.

4. Event Organizers and Hosts

  • Events listed on events.lk are organized and managed by independent third-party event hosts.
  • events.lk is not responsible for the planning, execution, modification, or cancellation of any event.
  • Event organizers, vendors, and service providers may cancel their services at their discretion. We are not liable for any such cancellations or changes.

5. Platform Usage

  • You agree not to misuse the platform in any way, including attempting to gain unauthorized access, disrupt services, or engage in fraudulent activity.
  • events.lk reserves the right to terminate access or remove any content or user account that violates these terms.

6. Limitation of Liability

To the fullest extent permitted by law, events.lk is not liable for any direct, indirect, incidental, or consequential damages resulting from:

  • The use or inability to use the platform
  • Any event listed on the platform, including cancellations or changes by event organizers
  • Loss of data, revenue, or profits

7. Privacy Policy

Your privacy is important to us. The following explains how we handle your information:

Information Collection

We collect personal information you voluntarily provide during registration, ticket purchase, or contact forms. This may include your name, email address, phone number, and payment details.

Use of Information

We use your information to:

  • Process transactions
  • Provide customer support
  • Improve our services
  • Communicate with you about your account or events

Data Security

We implement industry-standard security measures to protect your personal information. However, no system is completely secure, and we cannot guarantee absolute security.

Sharing of Information

We do not sell your personal information. We may share data with trusted service providers who assist in operating the platform or when required by law.

8. Modifications to Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Your continued use of events.lk after any changes constitutes your acceptance of the new terms.

9. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Sri Lanka. Any disputes shall be subject to the exclusive jurisdiction of the courts of Sri Lanka.

10. Contact Us

If you have any questions about these Terms and Conditions or our policies, please contact us at:
📧 contact@events.lk